Common
questions
Hours & entry
When is the gym open?
The club is open 24 hours a day, 7 days a week, including weekends and public holidays. Reception is open Mon-Fri 06:00-22:00 and Sat-Sun 08:00-20:00. You will find more about entry rules on the 24/7 gym page.
How do I get in at night?
Outside reception hours, you enter through the access gate by tapping your active RIO TOP GYM club card. The card is personal, lets one person through and cannot be shared.
Do I need to book online?
No. Come at any time with a valid membership or sports card. Only personal training needs to be booked, and you arrange it directly with the trainer.
Is the first visit free?
Yes, everyone who has not been to our club before gets one free entry. Come to reception during its opening hours with photo ID, give the password “darmowa wejściówka” (free pass) and read the club rules. You train in all zones, with no contract. See details.
What is the minimum age?
From the year in which you turn 15. Until you turn 18, you need written consent from a parent or legal guardian, submitted at reception. Details are in the club rules.
Memberships & payments
How much is a membership?
Recurring membership 169 PLN a month, Student 149 PLN a month, Duo for two 299 PLN, monthly pass with no contract 199 PLN, single entry 39 PLN, night pass for sports card holders 89 PLN. With the recurring, Student, Duo and monthly memberships we add a one-off joining fee of 39 PLN. You will find the full list in our price list.
How does recurring differ from monthly?
Recurring is an open-ended contract with one month’s notice and a lower price (169 PLN a month). The monthly pass is a one-off purchase with no contract or commitment, for 199 PLN.
Is there a membership for pupils and students?
Yes, the Student membership costs 149 PLN a month on showing a valid student or school ID. It includes the same unlimited entry, 24 hours a day.
Where can I buy a membership?
At the club reception at Grabiszyńska 238/240, during reception hours. That is also where you collect the club card that opens the access gate.
How do I pay for a recurring membership?
Recurring, Student and Duo memberships are paid automatically every month from a registered payment card enabled for online payments. You pay the joining fee by card or cash at reception. Details are in the club rules.
How do I cancel a recurring membership?
Give notice in writing with your handwritten signature: in person at reception or as a scan sent to biuro@riotopgym.pl. The notice period is one month, and you pay for that period when you hand in your cancellation. Details are in the club rules.
Can I freeze my membership?
Yes, you can suspend a recurring membership for 1 to 3 full months for 30 PLN, or free of charge with a doctor’s certificate of long-term illness or pregnancy. The monthly pass cannot be frozen. Full terms are set out in the club rules.
What if I lose my club card?
Report it at reception straight away. We will issue a new card for a fee of 25 PLN. Details are in the club rules.
Sports cards
Which cards do you accept?
MultiSport, Medicover Sport and FitProfit. Show your card at reception every time you come in, during reception hours. Details for card holders.
Can I come at night with a sports card?
Not as standard, because each card visit has to be registered at reception. However, you can add a night pass for 89 PLN and use the access gate like a membership holder.
Does the card cover all zones?
Yes, you get the same access to all five zones as with a membership. We do not charge extra for any part of the club.
Club & equipment
Where is the club?
Grabiszyńska 238/240, 53‑235 Wrocław - Tarasy Grabiszyńskie, in the Grabiszyn district. The club covers 1300 m² on two levels.
Is there parking?
Yes, members park free for the first 3 hours in the Tarasy Grabiszyńskie car park. Details are on the getting here and parking page.
Which zones are there?
Five: stretching, functional training, cardio, machines and free weights. All included in one membership - see the equipment.
Are there changing rooms and showers?
Yes, changing rooms and showers are open 24/7, just like the training areas. Lock your locker with your own padlock or one bought at reception. Locker rules are set out in the club rules.
Can I buy water and supplements on site?
Yes, at reception during its opening hours. When you come for personal training, you get a drink of your choice free.
Personal training
How much is personal training?
Single session 159 PLN, 5-session package 699 PLN, 10 sessions 1299 PLN, 20 sessions 2499 PLN. A single session for two costs 219 PLN, with lower prices in packages - full price list.
Is the first session free?
Yes, when you buy a recurring membership, your first session together with a consultation is free.
How do I book a session?
Call 733 733 403 or ask at reception. You agree the time directly with the trainer.